ID: Q179678
The information in this article applies to:
In the versions of Microsoft Excel listed at the beginning of this article, when you attempt to open a workbook, you may receive the following error message:
'<File name>' could not be found. Check the spelling of the file name,
and verify that the file location is correct.
If you are trying to open the file from your list of most recently
used files on the File menu, make sure that the file has not been
renamed, moved, or deleted.
In the error message, <File name> contains one or more underscore
characters (_) or question marks (?).
This problem may occur if the following conditions are true:
-and-
- The U.S. English language version of Microsoft Windows 95
-or-
- The U.S. English language edition version of the Macintosh operating
system
To work around this behavior use the appropriate method for your situation.
If you are using a computer running either Microsoft Windows NT 4.0 or a version of Microsoft Windows 95 that supports Unicode characters in file names, you can use Microsoft Windows Explorer to rename the workbook so that its name does not contain Unicode characters. After you rename the workbook, you can open it in Microsoft Excel.
If you are running a non-Unicode version of Microsoft Windows 95, you cannot use Microsoft Windows Explorer to rename the workbook. To rename the workbook, follow these steps:
1. Open the workbook in the version of Microsoft Excel that created the
workbook.
2. On the File menu, click Save As. Change the name of the workbook so
that it does not contain any Unicode characters.
3. Click Save.
After you save the workbook with a name that does not contain Unicode characters, you can open the workbook in Microsoft Excel.
If you are running on a Macintosh computer under an operating system that does not support Unicode, you cannot use the Finder to rename the workbook. To rename the workbook, follow these steps:
1. Open the workbook in the version of Microsoft Excel that created the
workbook.
2. On the File menu, click Save As. Change the name of the workbook
so that it does not contain any Unicode characters.
3. Click Save.
After you save the workbook with a name that does not contain Unicode characters, you can open the workbook in Microsoft Excel.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Because their alphabets use characters that are not in the standard ASCII character set, the following foreign-language versions of Microsoft Excel support Unicode characters in file names:
Japanese
Chinese
Korean
Arabic
Hebrew
Thai
Vietnamese
When you save a workbook in any of these versions of Microsoft Excel, you
have the option of including Unicode characters in the name of the
workbook. If you do this and you then attempt to open the workbook on a
computer running an operating system that does not support Unicode, you
may encounter the following problems:
If you attempt to rename the workbook, you receive the following error message
Cannot rename <Filename>: Cannot find the specified file.
Make sure you specify the correct path and filename.
and the workbook is not renamed.
Keywords : kberrmsg xlloadsave
Version : WINDOWS:97; MACINTOSH:98
Platform : MACINTOSH WINDOWS
Issue type : kbbug
Last Reviewed: January 8, 1999