XL97: Question Marks Appear After Deactivating Worksheet Object

ID: Q137427

The information in this article applies to:

• Microsoft Excel 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Windows NT Workstation versions 3.5, 3.51 and 4.0
• Microsoft Windows NT Server versions 3.5, 3.51 and 4.0

SYMPTOMS

After you edit a Microsoft Excel worksheet object that is embedded in a Microsoft Word document and then switch to Microsoft Word, some of the characters in the Microsoft Excel worksheet object may be displayed as question marks.

CAUSE

This problem may occur if you type Unicode characters into one or more of the cells in the Microsoft Excel worksheet object.

RESOLUTION

To correct this problem, obtain Microsoft Excel 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q151261
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-2

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

MORE INFORMATION

Although one or more of the characters are displayed as question marks, the characters are displayed normally when you switch to the Microsoft Excel worksheet object.

Additional query words: Metafile

Keywords          : kbinterop kbole
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 4, 1998