OFF2000: Crash Deleting ActiveX Conferencing Object or UserForm

ID: Q230887

The information in this article applies to:

Microsoft Office 2000
Microsoft Excel 2000
Microsoft Word 2000
Microsoft Access 2000
Microsoft PowerPoint 2000

SYMPTOMS

If you attempt to delete an ActiveX object contained in a custom user form or to remove a user form from a workbook in any of the Microsoft Office 2000 programs listed in the beginning of this article, you may receive an error similar to following:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

When you click Details, one of the following messages appear:

EXCEL executed an invalid instruction in module <unknown> at 0000:0000002b.

EXCEL caused an invalid page fault in module FM20.DLL at 015f:600aa290.

NOTE: The actual memory address may vary.

CAUSE

This problem will occur if you attempt to delete an ActiveX Conferencing Object from a user form or remove a user form that contains an ActiveX Conferencing Object. The ActiveX Conferencing Object is contained within the file Xmsconf.ocx.

RESOLUTION

To prevent this problem from occurring, do not use ActiveX Conferencing Objects within user forms. If you do use an ActiveX Conferencing Object, do not attempt to remove it or the user form that contains it.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The ActiveX Conferencing Object control is available, by default, on computers with Windows 98.

Additional query words: OFF2000 XL2000 WD2000 AC2000 PP2000


Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: May 25, 1999