OFF2000: Error Message "Cannot start the program needed to open this file."

ID: Q224110

The information in this article applies to:

Microsoft Office 2000

ERROR MESSAGE

When you reference hyperlinks in Visual Basic for Applications (VBA), the following error may occur:

Cannot start the program needed to open this file.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This error message may occur for one of the following reasons. See the "What to Try" section for the resolution that applies to your situation:

You are using one of the following VBA methods:

Doc.FollowHyperlink

Hyperlink.Follow

Document.Reload

There is a problem starting the program associated with the type of file you are trying to open for one of the following reasons:

The program may not be installed.

Some of the necessary program files may be missing or damaged.

The program may not be properly registered in the Windows registry.

WHAT TO TRY

Install the program needed to open this type of file.

If the program is already installed, try reinstalling the program to replace any missing files and to properly register the program in the Windows registry.

Additional query words: OFF2000


Keywords          : kberrmsg kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb