OFF2000: Error Message: Error 1316 Running Setup for Administrative Installation

ID: Q228592

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When you run setup to create an administrative installation of Office, you may receive the following error

Error 1316. A network error occurred while attempting to read from the file: <drive>:\Install.msi

where <drive> is the drive letter assigned to your CD-ROM drive.

CAUSE

If you have a beta version of Office on the computer where you are running setup for the administrative installation, you may receive this error message.

RESOLUTION

To prevent this error from occuring, do either of the following:

Perform the administrative installation from a computer that does not have a beta version of Office installed.

Remove the beta version of Office before performing the administrative installation.

To remove the beta version of Office, follow these steps:

Click Start, point to Settings, and click Control Panel.

Double-click Add/Remove Programs.

Double-click <Office 2000 product> in the list, (where <Office 2000 product> is the edition you wish to remove).

Click Remove Office in the Microsoft Office 2000 Maintenance Mode dialog box.

Click Yes to the prompt confirming your choice to remove Office.

Additional query words: OFF2000


Keywords          : kberrmsg DTIR 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 28, 1999