OFF2000: Error Copying Item When Office Clipboard Is Out of Memory

ID: Q221461

The information in this article applies to:

Microsoft Office 2000
Microsoft Access 2000
Microsoft Excel 2000
Microsoft Outlook 2000
Microsoft PowerPoint 2000
Microsoft Word 2000

SYMPTOMS

When you copy an item in any of the Office 2000 programs, you may receive the following error message

This item was not copied because the Office Clipboard is full. To free space on the Clipboard, paste the items where you want them, and then click Clear Clipboard on the Clipboard toolbar.

and Office does not copy the selected item to the Clipboard.

CAUSE

This problem occurs when the Office Clipboard is enabled and you copy an item that would cause the Office Clipboard to exceed four megabytes (MB) of random access memory (RAM). The Office Clipboard is limited to four MB of RAM.

WORKAROUND

To work around the problem, use either of the following methods.

Method 1: Clear the Office Clipboard

Click the Clear Clipboard button on the Clipboard toolbar. This removes all previously copied items from the Office Clipboard.

Method 2: Close the Office Clipboard

Follow these steps:

Close the Clipboard toolbar.

Copy the item that you tried to copy previously.

The item is copied to the Windows Clipboard. For additional information about disabling the Office Clipboard, please see the following article in the Microsoft Knowledge Base:

Q207438 OFF2000: Preventing the Office Clipboard Toolbar from Appearing

Additional query words: OFF2000 "collect and copy"


Keywords          : kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 13, 1999