OFF2000: Invalid Page Fault Running Office Program

ID: Q228614

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When you use any Office program, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you see

<program> caused an invalid page fault in module <program>.exe at <address>.

where <program> is the Office program you are using when you receive the error and <address> is either 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.

CAUSE

This occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.

WORKAROUND

Restablish the network connection and restart the program.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000


Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: May 13, 1999