OFF2000: Invalid Page Fault When Customize Office Shortcut Bar

ID: Q220722


The information in this article applies to:


SYMPTOMS

When you customize the Office Shortcut Bar, you may receive the following error:

This Program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click details:
MSOFFICE caused an invalid page fault in Module Kernel32.DLL at 015f:bff7al3d.


CAUSE

This behavior occurs when you right-click an item in the Settings tab under Customize.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000


Keywords          : kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: May 13, 1999