OFF2000: Microsoft Publisher does not Start

• Microsoft Office 2000

SYMPTOMS

When you start Microsoft Publisher, you may observe one of the following problems:

• You receive the following message:

  A required .DLL file, WININET.DLL, was not found.

  When you click OK, Microsoft Publisher does not start.
  
  -or-
  
  
• You receive no message and you cannot start Microsoft Publisher.

CAUSE

This problem occurs when the following conditions are true:

• You have installed Microsoft Internet Explorer 4.01 and Microsoft Publisher 98 on Microsoft Windows 95.
  
  -and-
  
  
• You upgrade to Microsoft Publisher 2000 from Microsoft Office 2000 Disk 2, but do not upgrade to Microsoft Internet Explorer 5.0.
  
  -and-
  
  
• You uninstall Microsoft Internet Explorer 4.01.

WORKAROUND

To work around this problem, uninstall and reinstall Microsoft Office 2000 Disk 2 after you uninstallMicrosoft Internet Explorer 4.01.

Uninstall Microsoft Internet Explorer 4.01

1. On the Windows Start menu, point to Settings, and click Control Panel.



2. Double-click the Add/Remove Programs icon.



3. On the Install/Uninstall tab, click to select Microsoft Internet Explorer 4.01 and click Add/Remove.



4. Click Remove All.

Uninstall Microsoft Office 2000 Disk 2

1. On the Windows Start menu, point to Settings, and click Control Panel.



2. Double-click the Add/Remove Programs icon.



3. On the Install/Uninstall tab, click to select Microsoft Office 2000 Disk 2 and click Add/Remove



4. Click Remove All.

Install Microsoft Office 2000 Disk 2 Without Installing Internet Explorer 5.0

1. Insert the Microsoft Office 2000 Disk 2 into the CD-ROM drive.



2. On the Windows Start menu, click Run.



3. In the Run dialog box, type the following text, and click OK:
   
   <drive letter>:\Setup
   
   Where <drive letter> is the letter assigned to the CD-ROM disk drive.



4. Type your customer information and CD Key, then click Next.



5. Accept the terms in the License Agreement, then click Next.



6. Click Customize, choose the installation location for Microsoft Office, then click Next.



7. At the Microsoft Internet Explorer 5.0 Installation dialog box select Windows Web Browsing Component Only and click Next.



8. Click Install Now to complete the installation of Microsoft Office.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000 nothing doesn't won't

Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: May 13, 1999