OFF2000: Organization Name in CIW Always Takes Precedence

ID: Q217582

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When you customize Office Setup to specify a Company name, the company name specified has been ignored after setup has completed. When you click About on the Help menu in any of the Office products, you do not see the company name you specified. This behavior occurs if you use any of the following methods:

Inserting a line using the COMPANYNAME property in the Options section of the Setup.ini file

Adding the COMPANYNAME property on the command-line when you run Office Setup from the Run dialog box

Adding the COMPANYNAME property in step 16 of the Office 2000 Custom Installation Wizard

CAUSE

This problem occurs under the following conditions:

You use a transform (MST file) created by the Custom Installation Wizard to customize setup when installing.

-and-

You type text in the Organization box in the Specify Default Path and Organization dialog box (step 5) of the Office 2000 Custom Installation Wizard.

WORKAROUND

If you do not want the name in the Organization box, in the Specify Default Path and Organization dialog box, to take precedence in future installations, follow these steps:

Start the Custom Installation Wizard.

Click Next in the Welcome to the Custom Installation Wizard dialog box.

Click Browse in the Open the MSI File dialog box. Select the .msi file (for example, Data1.msi) in your Office installation source, and then click Open. Click Next.

Click Open an existing MST file in Open the MST File.

Type the name and path to the transform file in the Name and path of MST file to open box and click Next.

Click Next in the Select the MST File to Save dialog box. Click Yes to overwrite the existing MST file.

Select the text in the Organization box and press DELETE.

Click Finish to complete the changes to the transform.

Your company name, created in one of the methods mentioned in the Symptoms section, will be used when you use the transform in the future.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Resolving Conflicting Setup Options

Normally, if you specify the same Setup options but use different values in the Setup command line, settings file, or transform, Setup uses the following rules to determine which settings to use:

If you set an option in the Office Custom Installation Wizard that corresponds to a Setup property, the wizard sets the corresponding property automatically in the MST file.

If you modify a Setup property in the Modify Setup Properties pane of the Custom Installation Wizard, this setting overrides any corresponding options that you set in previous panes of the wizard. Your modified Setup property is written to the MST file.

If you set options, including Setup properties, in the settings file that conflict with options in the transform, the values in the settings file take precedence.

If you set options on the command line, those settings take precedence over any conflicting values in either the settings file or the transform.

These rules do not apply for the COMPANYNAME property and the Organization box in step 5 of the Custom Installation Wizard

REFERENCES

For more information about modifying setup option for Office 2000, please see the following page on the Microsoft World Wide Web site:

http://www.microsoft.com/office/ork/2000/two/40ct_2.htm

For more information about the Microsoft Office Resource Kit, please see the following Microsoft World Wide Web site:

http://www.microsoft.com/office/ork/

Additional query words: OFF2000


Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: May 13, 1999