OFF2000: Setup Using CIW Unexpectedly Removes Earlier Office Programs

• Microsoft Office 2000

SYMPTOMS

When you install Microsoft Office 2000, earlier versions of Office programs are unexpectedly removed from your computer.

CAUSE

This problem will occur when the following conditions are true:

• You used the Microsoft Office 2000 Custom Installation Wizard to create a transform (MST file) to customize Office Setup behavior.


-and-


• You used the MST file to install Office on your computer.


-and-


• You chose to install Office in the same folder as an earlier version of Office in step 5 of the the Custom Installation Wizard (Specify Default Path and Organization).


-and-


• You chose to keep one or more of the earlier Office programs in the Remove Previous Versions dialog box.

WORKAROUND

To prevent this problem, you must specify a different installation location for Office 2000 in your MST file. To do this, follow these steps:

1. Start the Custom Installation Wizard.



2. Click Next in the Welcome to the Custom Installation Wizard dialog box.



3. Click Browse in the Open the MSI File dialog box. Select the Data1.msi file on your Microsoft Office 2000 CD-ROM and then click Open. Click Next.



4. Click Open an existing MST file in the Open the MST File dialog box. Type the path to your MST file in the Name and path of MST file to open, and then click Next.



5. Change the installation path shown in Default installation path.



6. Click Finish.

MORE INFORMATION

If you want to keep earlier versions of the Office programs, you must choose to install Office 2000 into a new folder. The Custom Installation Wizard does not scan your hard disk for earlier versions of Office programs.

Additional query words: OFF2000 transform

Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: May 13, 1999