OFF2000: Windows Desktop Update Not Installed with IEAK Package Included in Transform

ID: Q233250

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

If you install Microsoft Internet Explorer 5 along with Office, the Windows Desktop Update is not installed. This occurs even though you included a custom Microsoft Internet Explorer Administration Kit (IEAK) package, in a transform that specified that the Windows Desktop Update should be installed.

CAUSE

The internal command-line that is passed to Internet Explorer Setup by Office Setup does not include the switch necessary for the Desktop Update to be installed.

WORKAROUND

To work around this, use either of these methods.

Method 1: Install Internet Explorer 5 Before Office

To work around this problem you can perform a stand-alone installation of Internet Explorer 5 with a custom IEAK package, including the option to install the Windows Desktop Update, prior to installing Office.

Method 2: Repair Office Shortcuts After Adding the Windows Desktop Update

If you have already installed Office, and the Windows Desktop Update is not installed, to create Windows Installer shortcuts for Office programs, follow these steps:

Click Start, point to Settings, and click Control Panel.

Double-click Add/Remove Programs.

in Add/Remove Programs, double-click Internet Explorer 5 and Internet Tools.

Click to select Restore the previous Windows configuration, and click OK.

Click OK in the Internet Explorer 5 and Internet Tools Setup dialog box.

Click Yes to the prompt asking you to confirm the restoration of the previous version.

Click Restart Windows when prompted.

If you did not have Internet Explorer 4.01 with Service Pack 1 (SP1) or SP2 installed prior to installing Internet Explorer 5, install Internet Explorer 4.01 with SP1 or SP2 now and click Yes in the Windows Desktop Update dialog box and then skip to Run Office Setup to Fix Shortcuts.

After Windows has restarted, click Start, point to Settings, and click Control Panel.

Double-click Add/Remove Programs.

Double-click Microsoft Internet Explorer 4.0.

Click to select Add the Windows Desktop Update component from the Website and click OK.

After following the instructions on the Website, and restarting Windows, continue with the steps in the "Run Office Setup to Fix Shortcuts" section.

Run Office Setup to Fix Shortcuts

On the Start menu, click Run.

In the Open box, type

<path>\setup.exe /fs data1.msi 
where <path> is the location of your Office source files.

Click OK.

For more information on installing the Windows Desktop Update, please see the section "Installing or Upgrading the Windows Desktop Update" in the following Microsoft Knowledge Base article:

Q220588 Contents of the Internet Explorer 5 Ie.txt File

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

If you install Office on a computer with the Windows Desktop Update already installed, you will have the following two features available to you:

Installed on First Use will be available as an installation state for the main Office programs.

Windows Installer shortcuts will be created on the Programs menu for the Office programs. These shortcuts provide resiliency and self-repair functionality for the Office programs.

Additional query words: OFF2000


Keywords          : DTIR 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 28, 1999