XL2000: Horizontal Borders Print Outside Print Region for PivotTable Component on HP LaserJet 5MP

ID: Q210798

The information in this article applies to:

Microsoft Excel 2000
Microsoft Office PivotTable Component 9.0, run time

SYMPTOMS

When you print a Web page containing a Microsoft Office PivotTable component, the borders displayed in your PivotTable are not printed correctly. Horizontal borders extend beyond the vertical borders in the PivotTable.

CAUSE

This problem may occur when all of the following conditions are true:

You publish a PivotTable, and in the Publish as Web Page dialog box, you click PivotTable functionality in the Add interactivity with list.

-and-
You print to an HP LaserJet 5MP printer.

-and-
Your printer driver is the Hppcl5ms.drv (4.00.950, GPC 3.78) file that ships with Windows 95 or Windows 98.

NOTE: The HP LaserJet PCL Driver vG1.30 for Windows 95/98 (HPPCL5G.drv v1.30) does not show this problem.

RESOLUTION

To resolve this problem, download and install the latest printer driver for the HP LaserJet 5MP from the Hewlett-Packard Web site at:

http://www.hp.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

NOTE: Microsoft does not support the downloading and installation of printer drivers from the Hewlett-Packard Web site. If you require assistance downloading and installing drivers, contact Hewlett-Packard technical support. For information about how to contact Hewlett-Packard, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: XL2000 pivotlist


Keywords          : kbprint kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 9, 1999