OFF97: Banyan Vines Patch Available

ID: Q162936

The information in this article applies to:

Microsoft Office 97 for Windows
Microsoft Windows NT, versions 3.51, 4.0
Microsoft Office 97 Professional Edition for Windows
Microsoft Office 97 Standard Edition for Windows
Microsoft Office 97 Small Business Edition for Windows
Microsoft Office 97 Small Business Edition for Windows, version 2.0

SYMPTOMS

When you run the Microsoft Office 97 Setup program, you may receive the following error message:

Bdrintl.dll was unable to register itself in the system registry.

CAUSE

This problem may occur if the following conditions are true:

You have performed an administrative installation (setup /a) of Microsoft Office 97 to a Banyan Vines server.

-and-
You are attempting to perform a Run From Server installation of Microsoft Office 97 from the Banyan Vines server to a workstation running Microsoft Windows NT, version 3.51 or 4.0.

This problem may also occur under other circumstances. For more information, please see the following article in the Microsoft Knowledge Base:

Q162295 OFF97: Error Message: "Bdrintl.dll was unable to register itself"

RESOLUTION

Microsoft has developed a software patch specifically designed to correct this problem. The following file is available for download from the Microsoft Software Library:

banfix.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

After you have downloaded the patch, follow these steps:

Move the Banfix.exe file to your Windows\Desktop folder and double-click it to extract the files it contains.

After the files have been extracted, select the following files on your desktop, and right-click any one of them:
```
      Acmsetup.exe
      Mssetup.dll
      Setup.exe 
```
On the shortcut menu, click Copy.

In Windows Explorer, go to the folder on the Banyan Vines server that contains the administrative installation of Microsoft Office 97. (This is usually the MSOffice folder.) Then, on the Edit menu, click Paste. Click Yes To All when you are prompted to replace the existing files.

When the three files have been replaced, you should be able to run Microsoft Office 97 Setup without error.

Additional query words: 8.00 97 OFF97 3.51 4.00


Keywords          : kbfile kbprb offwinsetup offadmin offupgrade offlocal offrfs 
Version           : WINDOWS:97; winnt:3.51,4.0
Platform          : WINDOWS winnt 
Issue type        :

Last Reviewed: July 1, 1999