OFF97: Cannot Install Patch If Microsoft Office 97 Is Not LocatedID: Q172504
|
When you run the Microsoft Office 97 Service Release 1 (SR-1) Patch, you may receive the following error message
and the patch is not installed.Microsoft Office 97 SR-1
Office 97 cannot be located on this machine! Office 97 SR-1 will now abort.
Microsoft Office 97
Microsoft Excel 97
Microsoft Word 97
Microsoft Access 97
Microsoft PowerPoint 97
Microsoft Outlook 97
This problem occurs if BOTH of the following keys are missing from the
Microsoft Windows registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\BinDirPath
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\Common\InstallRoot
OfficeBin
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows 95. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
For information about how to edit the registry, view the Changing Keys And
Values online Help topic in Registry Editor (Regedit.exe). Note that you
should make a backup copy of the registry files (System.dat and User.dat)
before you edit the registry.
To resolve this problem, add the two missing keys to the registry. To do
this, follow these steps:
HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
Office
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0</ITEM></STEPS>
Common\InstallRoot
This behavior is by design of the Microsoft Office 97 SR-1 Patch.
When you run the Microsoft Office 97 SR-1 Patch, it uses the BinDirPath and OfficeBin registry keys to determine the location in which Microsoft Office 97 is installed on your computer. If the patch cannot find either of two the registry keys, the patch assumes that Microsoft Office 97 is not installed on the computer and it does not allow you to continue.
Additional query words: OFF97 sr1
Keywords : kbsetup offwinsetup offupgrade
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: May 25, 1999