OFF97: ErrMsg: "The Configuration of the ODBC <Driver> Failed"

ID: Q197365

The information in this article applies to:

SYMPTOMS

When you run the Setup program for Microsoft Office, the following error message appears:

Error while configuring ODBC drivers!

The configuration of the ODBC Microsoft FoxPro Driver (*.dbf) driver failed.
-or-
The configuration of the ODBC Microsoft dBASE Driver (*.dbf) driver failed.


CAUSE

This problem will occur when you install Microsoft Office and you currently have newer versions of Open Database Connectivity (ODBC) components installed on your system.


WORKAROUND

To work around this problem, use either of the following workarounds:

Run the Office 97 File and Registry Eraser Utility

  1. Install and run the Office 97 File and Registry Eraser Utility (Eraser97.exe). For more information about installing and using this utility, please see the following article in the Microsoft Knowledge Base:


    2. Q176823 OFF97: Utility to Completely Remove Remaining Office 97 Files
  2. When Eraser97.exe completes, install Office 97.


Install Office Without the Microsoft FoxPro Database Driver

When you install Office, do not include either the Microsoft FoxPro database driver, or all of the data access components.

To install Office without the Microsoft FoxPro database driver, follow these steps:
  1. Run the Office Setup program, in the Microsoft Office 97 Setup dialog box, click Custom.


  2. In the Microsoft Office 97 - Custom dialog box, select Data Access and click Change Option.


  3. In the Microsoft Office 97 - Data Access dialog box, select Database Drivers and click Change Option.


  4. In the Microsoft Office 97 - Database Drivers dialog box, click the dBASE and Microsoft FoxPro Drivers to clear the check box.


  5. Click OK to go back to the Microsoft Office 97 - Custom dialog box. Select the additional Office components you wish to install, and then click Continue.


To Install Office Without the Data Access Components

To install Office without any of the data access components, follow these steps:
  1. When you run the Setup program, in the Microsoft Office 97 Setup dialog box, click Custom.


  2. In the Microsoft Office 97 - Custom dialog box, click Data Access to clear the check box.


  3. Select the additional Office components you wish to install, and then click Continue.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF97 


Keywords          : kbdta 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        :

Last Reviewed: July 21, 1999