OL97: AOL E-mail Service is Not Available for Microsoft Outlook

ID: Q185776

The information in this article applies to:

• Microsoft Outlook 97

SUMMARY

You are unable to use Microsoft Outlook as your e-mail client with America OnLine services (AOL).

MORE INFORMATION

AOL does not provide an e-mail transport service that can be used with Outlook. AOL uses a proprietary mail system that requires the use of their own e-mail client software.

In the book "Running Microsoft Outlook 98" by Alan Neibauer, pages 110, 140, and 265 there are references that imply that you can get e-mail from AOL through Outlook. This is incorrect.

REFERENCES

America OnLine is a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords          : kbdta CfgUnsup CfgIM CfgAOL 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 21, 1999