OL97: Cannot Send Attachments with Long File Names

ID: Q190430

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

In Microsoft Outlook 97, you may find attachments you send or receive do not display their entire long file name.

CAUSE

You are using the Microsoft Outlook Support for Lotus cc:Mail service, from the Microsoft Office 97 ValuPack and corresponding with someone who uses Lotus cc:Mail 8.x.

MORE INFORMATION

The following describes limitations of long file name attachments, when sending mail between Outlook using Outlook Support for Lotus cc:Mail service, and a Lotus cc:Mail 8.x email client:

• When sending from Outlook to Outlook, long file names and their extensions are preserved.
• When sending from Outlook, to a Lotus cc:Mail 8.x email client, long file names are truncated with a tilde (~) character but their extensions are preserved.
• When sending from a cc:Mail 8.x email client to Outlook, long file names are cut off at the 8th character and their extensions are missing.
• When sending cc:Mail 8.x to cc:Mail 8.x, long file names and their extensions are preserved.

REFERENCES

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: ccmail

Keywords          : kb3rdparty MsgSend CfgCCMail 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: October 15, 1998