OL97: Changes Lost in Attached Word File When Forwarded

ID: Q190926

The information in this article applies to:

• Microsoft Outlook 97
• Microsoft Word 97 for Windows

SYMPTOMS

Using Microsoft Outlook 97, when you forward an attachment after editing the attachment, the recipient does not see the changes.

CAUSE

The changes were not saved in Outlook.

RESOLUTION

After making the changes in Microsoft Word 97 for Windows you must close the message in Outlook. You will then be prompted to Save Changes. Click Yes. You can now re-open and forward the message with your changes included.

MORE INFORMATION

Because of the way Word saves the document, close the e-mail message after making changes. When you are prompted to save the changes, click Yes.

Additional query words: missing gone

Keywords          : kbinterop
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: September 15, 1998