OL97: ErrMsg: "Unable to load bjadin32.dll" Starting Outlook

ID: Q185818

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When you try to start Microsoft Outlook 97, you may receive the following error message:

   The add in bjadin32.dll could not be installed or loaded. Unable to load
   bjadin32.dll.

CAUSE

There are two potential causes for this error:

• You removed Pocket 4-11 from your computer, using the Add/Remove Programs tool in Control Panel, and chose to remove all unused shared dll files.
• You deleted the file Bjadin32.dll from your \Windows\System folder.

RESOLUTION

To resolve this problem, follow these steps:

1. Start Outlook.

2. On the Tools menu, click Options to open the Options dialog box.

3. In the Options dialog box, click the General tab.

4. Click Add-in Manager to open the Add-in dialog box.

5. In the Add-in list, select the Pocket 4-11 Add-in.

6. Click Remove and then Close.

The Bjadin3232.dll file is a Pocket 4-11 file. The Add/Remove Programs tool in Control Panel removes all references to this file in the Windows Registry; however, references remain in the Add-in Manager in Outlook.

Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 11, 1999