OL97: Error Message: Blue Screen "Error Reading Disk in Drive A:"

ID: Q238335

The information in this article applies to:

SYMPTOMS

When you quit Outlook, you may receive the following blue screen error message:

Error Reading disk in drive A.
Please insert disk <label name>
with serial number <serial number> in drive A.
Press ENTER for OK or ESC to Cancel.


CAUSE

You exported a Personal Folders (.pst) file to to a disk in drive A, and removed the disk before quitting Outlook.


RESOLUTION

Reinsert the disk in drive A and press ENTER, or press ESC.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

This is not a fatal error message. Reinserting the disk and pressing ENTER will quit Outlook successfully. Pressing ESC without reinserting the disk will produce the following message:

Unable to write to disk in drive A:
Data or files may be lost.
Press any key to continue
Pressing any key will repeat this message a time or two and then successfully quit Outlook. No data is lost.

Additional query words: 97 


Keywords          : 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 5, 1999