OL97: Invalid Page Fault in Ole32.dll Opening Contacts Folder

ID: Q195209

The information in this article applies to:

SYMPTOMS

When you click the Contacts folder in Microsoft Outlook 97, you receive the following error message: 

   OUTLOOK caused an invalid page fault in module OLE32.DLL

RESOLUTION

You can prevent this from happening by using the /CleanViews command-line switch to start Outlook.

MORE INFORMATION

To use the /CleanViews command-line switch to start Outlook, follow these steps:

1. Click Start, and then click Run.

2. In the Open box, type 

      outlook /cleanviews

   and click OK.
NOTE: A space character precedes the forward slash (/) character.

Additional query words: 97 IPF GPF 

Keywords          : EvnGpf 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: November 5, 1998