OL97: Novell Net Connections Lost After Closing Outlook

ID: Q186366

The information in this article applies to:

Microsoft Outlook 97

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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY         **
**     WITH DISCRETION.                                            **

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SYMPTOMS

After closing Microsoft Outlook 97 all mapped drives and network connections appear to be missing when viewing the Network Neighborhood.

Also when exiting the Outlook client after attaching a file from a Novell Network share you may get the following warning message:

   This connection must be maintained for Novell Directory Services use on
   tree(TREE Name). It can only be removed after logging off Directory
   Services on the tree. Do you wish to log out of Directory Services on
   tree(TREE Name) now?

CAUSE

This is a known problem with Novell intraNetWare Client for Windows 95 v2.20. This has been confirmed with the Novell article TID 2929518.

RESOLUTION

Download the NOVELLNP.EXE file from Novell. This is a self-extracting file that contains an updated NOVELLNP.DLL. To obtain this file visit the Novell Web site at

   http://www.novell.com/download

Microsoft has not tested the workaround supplied by Novell and therefore cannot guarantee its results.

MORE INFORMATION

For specific information about this issue, contact Novell at

   http://support.novell.com

and query for article TID 2929518.

The intraNetWare Client for Windows 95 v2.20 is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 missing gone

Keywords          : EvnNtw 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999