OL97: Posting Message in Public Folder Using a Form Causes Fault

ID: Q179881

The information in this article applies to:

Microsoft Outlook 97
Microsoft Internet Explorer version 4.01 Service Pack 1 (SP1)
Microsoft Exchange Server versions 4.x and 5.0
Microsoft Distributed Component Object Model (DCOM) version 1.2

SYMPTOMS

In Microsoft Outlook 97, when you post a message to numerous public folders and then close the form, you may receive the following error message

   <Form name> caused a general protection fault in module OC25.DLL
   at 00f:00002285

where <Form name> is the instance of the form just closed.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem, contact Microsoft Technical Support to obtain the fix. If you are not severely impacted by this specific problem, Microsoft recommends that you wait for the next release of DCOM.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

This fix should have the following file attributes:

   Date     Time    Version     Size    File name
   ------------------------------------------------
   8/18/98  9:19pm  2.3.2       31,184  COMPOBJ.DLL

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support

Additional query words: 97

Keywords          : kbdta EvnGpf 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 4, 1998