OL98: Send Events No Longer Work After Upgrade to Outlook 98

ID: Q146043

The information in this article applies to:

SYMPTOMS

Custom meeting request forms that contain scripts for Send Events may not function properly in Microsoft Outlook 98. This is true for both existing forms that worked in Outlook 97 and for new forms created with Outlook 98.

CAUSE

The original form was registered as an Appointment item for the Send Event. But when the form is addressed, it becomes a Meeting item. The Meeting item was not recognized as being registered for the Send Event.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: 

   http://support.microsoft.com/support/supportnet/default.asp
The English version of this fix should have the following file attributes or later: 

   File Name     Version
   ------------------------
   Update.exe    8.3.5127.0
NOTE: The Update.exe file listed above is used to install the fix, which is incorporated into the following file: 

    Outllib.dll   8.5.5725.0
The version number for the Outllib.dll file is the number that appears in the Help About dialog box when you click About Microsoft Outlook on the Outlook Help menu. This fix is included in all Outllib.dll files with a version number of 5725 or higher.

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Outlook 98. 

Version           : 98
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 20, 1998