DOCUMENT:Q176740 15-MAR-1999 [exchange] TITLE :XFOR: Migrated GroupWise Users Cannot See Migrated Messages PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When GroupWise users are migrated into Microsoft Exchange Server via the GroupWise Migration Wizard, migrated users will not see any messages in the Inbox folder. CAUSE ===== During migration, three additional folders are created. The three folder are Cabinet, Calendar, and Mail Box. These three folders will be subfolders under the Inbox folder. The Cabinet, Calendar, and Mail Box folders are GroupWise specific client folders that are also migrated. RESOLUTION ========== Expand the Inbox subfolders and open the Mail Box folder. All migrated messages will be in the Mail Box folder. Users can move messages from the Mail Box folder to the Inbox folder. Additional query words: missing lost ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.