OL98: (CW) Error Messages When Delegate Accepts Meeting Request for Schedule Owner

ID: Q234979

The information in this article applies to:

Microsoft Outlook 98

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

If you are a delegate, when you attempt to accept a meeting request for the owner of a schedule, you may receive the following series of error messages:

When you open the meeting request:

Unable to open meeting item <subject title>. Can't open Calendar folder for user resource account.

When you click Accept, Tentative, or Decline:

Can't open Calendar folder for user resource account. The operation failed.

When you attempt to access the schedule file directly

Unable to open meeting item <subject title>. The Calendar folder could not be found.

The Calendar folder could not be found. The operation failed.

CAUSE

The owner of the schedule file is using Microsoft Schedule+ rather than Outlook.

RESOLUTION

Use Schedule+ as your primary calendar, or convert the schedule owner to Outlook.

MORE INFORMATION

When you upgrade from Schedule+ to Outlook, owners and delegates should upgrade at the same time. Both the schedule owner and the delegate must use the same calendaring program; both must use Outlook or both must use Schedule+. Outlook provides an interim solution by allowing the Outlook user to use Schedule+ as their primary calendar while using Outlook for e-mail, contacts, and other functions.

REFERENCES

For additional information about using Schedule+ as your primary calendar, please see the following article in the Microsoft Knowledge Base:

Q182105 OL98: Using Schedule+ as the Primary Calendar

Additional query words: migrate plus 98


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 16, 1999