OL98: (CW) Windows Messaging and Microsoft Fax with Windows 98

ID: Q187979

The information in this article applies to:


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option (CW). This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

If you install Microsoft Outlook on Microsoft Windows 98, you may not have Microsoft Mail or Microsoft Fax as available services in Outlook.


CAUSE

Windows Messaging (previously known as Exchange Client) and Microsoft Fax (previously known as At Work Fax) are no longer available as installation options with Windows 98.

NOTE: Microsoft Fax and Windows Messaging are not supported if you did not have each installed and working properly prior to installing Windows 98 and Outlook 98. Additionally, some OEM versions of Windows 98 do not include either of these items.


RESOLUTION

Run the Windows Messaging (Wms.exe) installer and the Microsoft Fax (Awfax.exe) installer from the <cd drive>:\tools\oldwin95\message\us folder on your Windows 98 compact disc. Then install Outlook 98.


MORE INFORMATION

You install Windows Messaging and Microsoft Fax by running standalone installation programs from your Windows 98 compact disc. You can find these programs in the folder:

<CD drive>:\tools\oldwin95\message\us\

To Install Windows Messaging

  1. Double-click Wms.exe, and follow the prompts from the installation wizard.


  2. Restart your computer after setup is complete to finalize your system settings.


This will install Windows Messaging and Microsoft Mail Postoffice. It will also add an Inbox icon to the Desktop and Mail and Microsoft Mail Postoffice icons to the Control Panel. If the Microsoft Mail Postoffice existed prior to upgrading to Windows 98, it will be updated, with no additional features.

To Install Microsoft Fax

NOTE: Microsoft Fax requires the installation of a full MAPI client, such as Windows Messaging, Microsoft Exchange, or Microsoft Outlook 97.

  1. Double-click Awfax.exe, and follow the prompts from the installation wizard.


  2. Restart your computer after setup is complete to finalize your system settings.


This will add a Microsoft Fax Printer to the Printers folder.

NOTE: If these file(s) are installed over an existing installation of Outlook 98 (Corporate or Workgroup), rerun setup from Add/Remove Programs in the Control Panel. This is needed to update the files used by Outlook 98, that are needed in a newer configuration.


REFERENCES

For more information about the Wms.exe and Awfax.exe programs, please see the Wms-Fax.txt file in the Message folder on your Windows compact disc:

<CD drive>:\tools\oldwin95\message\
For more information about creating MAPI profiles, please see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q181142
TITLE : OL98: (CW) How to Create a New User Profile for Outlook

ARTICLE-ID: Q182159
TITLE : OL98: (CW) User Profiles and Information Services

Additional query words: 98 win98 


Keywords          : StpGnrl StpHowto 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 26, 1999