OL98: (CW) Wrong Internet Mail Service Is installed

ID: Q193493

The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

In Microsoft Outlook 98, running on Microsoft Windows NT 4.0, when configuring the Internet Mail Service, you notice that several of the options that should be displayed are missing. Instead of four tabs there are only two.


CAUSE

You re-installed Microsoft NT Service Pack 3, after Outlook 98 had been installed, and chose to overwrite the file, minet32.dll with the older version from the Service Pack.


RESOLUTION

Reinstall Outlook 98, and choose to reinstall all files.


MORE INFORMATION

The minet32.dll file contains the user interface information for the Internet Mail service. The NT Service Pack 3 (SP3) attempts to update the minet32.dll file, during installation, and prompts the user to overwrite the file with the older one in the service pack or to keep the newer file that is already on the system. The correct option is to keep the current, newer file.

Additional query words: 98 missing gone wrong upgrade 


Keywords          : CfgIM 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 29, 1999