OL98: (IMO) Microsoft Fax Replaced with WinFax Starter Edition

ID: Q183762

The information in this article applies to:

Microsoft Outlook 98

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

Installing Microsoft Outlook 98, Internet Mail Only (IMO), replaces Microsoft Fax with WinFax Starter Edition from Symantec.

CAUSE

This behavior is by design.

RESOLUTION

To restore Microsoft Fax functionality you must:

Uninstall Outlook 98.

Install the Corporate or Workgroup support of Outlook 98.

MORE INFORMATION

If you were previously using Microsoft Fax, installing Outlook 98 with Internet Mail Only support automatically installs the WinFax Starter Edition from Symantec.

REFERENCES

For more information on changing the Outlook support type, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q183524
TITLE : OL98: Switching from One Installation Type to Another

Additional query words: msfax 98


Keywords          : kbdta GnlAddin StpGnrl cfgMSFax 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 26, 1999