OL98: Can't Save Attachment with Long File Name

ID: Q181990

The information in this article applies to:

Microsoft Outlook 98


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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS

When saving an attachment file in Microsoft Outlook, you may get the following error message:

Can't create file: <long file name file> Right-click the folder you want to create the file in, and then click Properties on the Shortcut menu to check your permissions for the folder.

CAUSE

The attachment file has a long file name and the volume, or hard disk drive on which you have your Temp folder does not support long file names.

RESOLUTION

Move your Temp folder to a volume that supports long file names.

MORE INFORMATION

During the save process, Outlook creates a temporary file of the attachment in your Temp folder. This file will have a name at least as long as the attachment name so the Temp folder must support long file names.

Additional query words: OL98


Keywords          : EvnTemp 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 19, 1999