OL98: Cannot Copy Attachment by Dragging to Another Folder

• Microsoft Outlook 98

SYMPTOMS

When you attempt to drag a copy of a Microsoft Outlook 98 item from one folder to another, attachments are not copied if the folders are of different types.

CAUSE

If you drag an item to another folder of the same type, Outlook moves the item and all of its attachments to the destination folder.

If you drag an item to another folder of a different type, Outlook copies the item rather than moving it. The way Outlook copies the item depends on the type of item and folders. Outlook conserves disk space by not including attachments when you drag items between folders of different types.

For example, if you drag an e-mail message that includes an attachment from a Mail folder to a Calendar folder, Outlook creates a new Calendar appointment containing the e-mail text without attachments. If you drag an e-mail message that includes an attachment from a Mail folder to a Journal folder, Outlook creates a new Journal entry with a shortcut to the original e-mail message. Some folder types, such as Notes, cannot include attachments.

RESOLUTION

Use the right mouse button when dragging items between folders. When you release the right mouse button on the destination folder, a shortcut menu appears with the available Copy and Move options. If the destination folder is capable of storing the attachment, you can select an option to copy or to move the item with the attachment.

Additional query words: 98

Keywords          : IntpOle 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 12, 1999