DOCUMENT:Q167139  13-MAY-1999  [exchange]
TITLE   :XFOR: MSMI Reports Errors 2563 and 2450
PRODUCT :Microsoft Exchange
PROD/VER:5.0
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Microsoft Mail Connector interchange (MSMI) may report the following error
messages when processing Internet mail using the Russian character set KOI8-R.

   Event     2563
   Source    MSExchangeMSMI
   Type      Error
   Category  Session Error
   An out of memory condition is detected.

   Event     2450
   Source    MSExchangeMSMI
   Type      Error
   Category  Session Error
   MS Mail Connector Interchange has failed processing message from
   Exchange.
   The message is left in the delivery queue. Use the MS Exchange
   Administrator
   to view the details for this message or remove it from the queue. This
   message is from <sender>.  This error message will be logged again the
   next time MS  Connector is restarted if the message is not removed from
   the queue.

These messages will not be delivered and will remain queued to the Microsoft Mail
Connector.

CAUSE
=====

The MSMI process cannot deliver messages created with the Russian character set
KOI8-R.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server 5.0. This
problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: IMS MSMI KOI8-R 2563 2450

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.