DOCUMENT:Q146165 14-MAR-1999 [exchange] TITLE :XFOR: No Error When IMC Starts and Configured for DNS PRODUCT :Microsoft Exchange PROD/VER:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Internet Mail Connector (IMC) is configured to use a Domain Name Service (DNS) and there is no resolver, the IMC starts without logging an error in the event log. RESOLUTION ========== If the DNS is not available, there are other ways to resolve the address: - The Internet Mail Connector will use the DNS. - If there is no DNS, the Internet Mail Connector will read the local Hosts file. - If the local Hosts file does not contain the address, the Internet Mail Connector uses the WINS service to resolve the address. If WINS doesn't return an answer to the query, a non-delivery report (NDR) will be sent back to the sender of the message. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ DNS is the method by which an e-mail address is resolved to the TCP/IP address of a host that can relay the message to the correct user. REFERENCES ========== Refer to the "Delivering Messages Using DNS" procedure in Chapter 11 of the Microsoft Exchange "Administrator's Guide." 1. On the Site menu, click Configuration. Click Connections, then open the Internet Mail Connector. 2. Select the Connections tab. 3. Under Message Delivery, select "Use DNS to route all outbound messages using domain name service queries." This also includes queries using a hosts file or WINS. The hosts file is located in the Winnt\System32\Drivers\Etc directory. Additional query words: resolve ====================================================================== Keywords : kb3rdparty Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.