OL98: Message Header Does Not Show in Preview Pane

• Microsoft Outlook 98

SYMPTOMS

In Microsoft Outlook 98, the Preview Pane is turned on, but the message headers are not visible.

CAUSE

You have selected Hide Header Information.

RESOLUTION

There are two ways to hide or display the message header information.

Method 1

1. On the View menu, point to Current view and click Customize Current View.



2. Click Other Settings.



3. Under Preview Pane, click to select the Hide Header Information check box. To display header information, click to clear the Hide Header Information check box



4. Click OK, and OK to close all dialog boxes.

Method 2

• To hide the header information, double-click in the Preview Pane message header area.



• To display the header information, double-click the bottom line of the double line that separates the Preview Pane from the message list area.

MORE INFORMATION

Microsoft Outlook 98 provides the ability to preview mail messages in a separate window pane. You also have the option to display the message header information. This information includes: From, To, CC, and Subject of the message. For some users this information may not be necessary. By default Outlook will display the message header when the Preview Pane is turned on.

Additional query words: gone missing

Keywords          : 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbhowto kbprb 

Last Reviewed: August 9, 1999