OL98: Newly Exported .PST File Locked By Another Process

ID: Q180885


The information in this article applies to:


SYMPTOMS

After you export data from Outlook to a personal folder file (.PST), if you immediately try to move, copy, rename, or send the newly exported .PST file, you may receive the following message:

The process cannot access the file because another process has locked a portion of the file.


CAUSE

Outlook is maintaining a process in the background and must be shut down to release the file.


RESOLUTION

Before attempting to move, copy, rename, or send a newly exported .PST file, you must first close any open Outlook items such as mail messages, contact forms, or appointments and quit Outlook.

Additional query words:


Keywords          : GnlFilem 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 8, 1999