OL98: Recipient Cannot See Changes to Customized Message Form

ID: Q195426

The information in this article applies to:

• Microsoft Outlook 98

SYMPTOMS

Customization made to a message form in Microsoft Outlook 98, may not be viewable by the recipient.

CAUSE

Outlook forms may consist of two pages, a "Compose" page and a "Read" page. Changes made to the Compose page (available when opening the form for customization) are viewable only when the sender opens the form to compose the message. Changes to the Compose page are not viewable by the recipient who opens the message to read it.

RESOLUTION

Make changes on the Read page of the form for the recipient to view.

MORE INFORMATION

The first page of the form has a separate Compose and Read page; other pages of the form do not. If you wish to have a separate Compose and Read page for pages other than the first, you must click the page tab and on the Form menu, click Separate Read Layout.

NOTE: If you want to add a field to the first page of the form for data viewable by the recipient, insert the field on both the Compose first page and the Read first page.

How to Change the Read Page of a Form

1. On the File menu, point to New, and click Mail

   Message.

3. On the Forms Design toolbar, click Edit Read Page.

The Read Page is now available for editing. Any changes made on this page are viewable by the recipient.

REFERENCES

For more information about creating solutions with Microsoft Outlook 98, please see the following articles in the Microsoft Knowledge Base:

   Article-ID: Q180826
   Title     : OL98: Resources for Custom Forms and Programming

   Article-ID: Q182349
   Title     : OL98: Questions About Custom Forms and Outlook Solutions

Keywords          : FmsHowto 
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbhowto

Last Reviewed: November 10, 1998