ID: Q184528
The information in this article applies to:
There is no place to type information in a new Office document (on the File menu, point to New, and click Office Document).
This problem occurs if the option to view message headers is turned off, and you click "Send the document to someone" while creating the Office document.
To work around this problem, turn on the Message Header option before creating the new Office document. This is a "toggle" option; you either turn it on or off depending on its current state. To turn on the Message Headers option so you can edit the Office document, follow these steps:
1. On the File menu, point to New and click Mail Message.
2. In the new message, click Message Header on the View menu.
3. Close the message.
The Message Header option should now appear selected, to indicate that the option is on.
The message header is the part of the mail message that includes the Message and Option tabs, the Cc and Bcc address lines, and the Subject line. In a normal mail message, the body of the message is visible and you can type in it, even when the message header is turned off.
However, if you create a new Office document and click "Send the document to someone," the body of the message will not be available if the message header is turned off.
Additional query words: missing gone dim dimmed grey greyed gray grayed out not available disabled
Keywords : kbole kbdta GnlDe
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbpendingLast Reviewed: February 12, 1999