DOCUMENT:Q152949 30-MAR-1999 [exchange] TITLE :XFOR: Read Receipt is Received Instead of Return Receipt PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The problem occurs in the following scenario: A Microsoft Mail for PC Networks Windows client version 3.5 sends a message to a Microsoft Mail for PC Networks postoffice, which transfers the message over the MS Mail Connector to a computer running Microsoft Exchange Server, which transfers the message over the X.400 Connector to a remote X.400 Message Transfer Agent (MTA). Finally, the message reaches an X.400 recipient. The sender has selected the option "Return Receipt." However, the sender only receives a Read Receipt back from the recipient. A Delivery receipt is not returned from the remote X.400 MTA. CAUSE ===== By default, Microsoft Exchange Server version 4.0 maps the Microsoft Mail "Return Receipt" option into the Read Receipt Request X.400 P2 flag. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: failure crash deletion spurious ====================================================================== Keywords : kb3rdparty kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.