PPT2000: "Mmsystem 296" Error When Inserting AVI or MPEG Files
ID: Q212406
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The information in this article applies to:
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Microsoft PowerPoint 2000 For Windows
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you attempt to play a Motion Picture Experts Group (MPEG) or Audio-
Video Interleaved (AVI) video clip in Microsoft PowerPoint, you receive the
following error message:
Mmsystem 296: The file cannot be played on specified mci device,
may be corrupt or not in correct format.
CAUSE
This problem occurs because PowerPoint cannot play some AVI and MPEG files
if the file is associated with ActiveMovie.
RESOLUTION
To resolve this problem, re-associate the AVI or MPEG file type with Media
Player. To do this, follow these steps:
- Select a file that is an AVI or MPEG (the format you want to change the association).
- Press the SHIFT key and right-click the file. On the Shortcut menu, click Open With .
- Click Mplayer (or Mplay32, depending on your version of Media Player) in the Open With dialog box. Click to select the Always use this program to open this type of file check box.
- Click OK.
ActiveMovie may have added a registry entry that re-associates files with
ActiveMovie when you restart Microsoft Windows. If the entry is present,
remove it. To remove the ActiveMovie startup item from the registry, follow
these steps.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it.
If you are running Windows NT, you should also update your Emergency Repair
Disk (ERD).
- Click Run on the Windows Start menu, and type regedit. Click OK.
- Open the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- Look for the following ActiveMovie entry:
Name |
Data |
ActiveMovie File Extensions |
"ActMovie.exe /Check" |
- Select the entry and press DELETE.
Additional query words:
powerpnt powerpt power point ppt2k pp9 pp2000 9.0 movies box ppt9
Keywords : kbgraphic kbinterop kbole kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: June 28, 1999