DOCUMENT:Q168680 18-DEC-1999 [exchange] TITLE :XFOR: Replaying CCM files from cc:Mail Connector Store PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= When you run the Microsoft Exchange Connector for Lotus cc:Mail, for troubleshooting purposes, you may need to back up and temporary clean up all files (including .ccm and .und files) from the Exchsrvr\Ccmcdata\Import, Export, and Sumbit directories. This article describes the process for replaying .ccm files from Exchsrvr\Ccmcdata\Sumbit directory, which is the connector store. This will prevent a loss of mail due to the .ccm files not being processed by the cc:Mail Import.exe executable file. MORE INFORMATION ================ To replay CCM files: 1. Stop MSExchangeCCMC. 2. Copy the backup .ccm files to the Exchsrvr\Submit directory. 3. Make sure the Exchsrvr\Import and Exchsrvr\Export directories are empty. 4. Start MSExchangeCCMC The message will be imported to the cc:Mail postoffice database. Do not copy files with the .und extension. These are non-delivery messages that were rejected by the cc:Mail import cycle. Additional query words: ====================================================================== Keywords : kbusage exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.