PPT2000: Sound or Movie Objects Play Incorrectly or Not at All

ID: Q212286

The information in this article applies to:

SYMPTOMS

If you insert a sound or movie object or apply a sound to the build of an object in your PowerPoint slide presentation, the sound or movie object may play incorrectly, or it may not play at all.


CAUSE

Your computer may lack the Windows CODECs (compressor/decompressor) needed for audio or video.


RESOLUTION

If you are using Windows 9x, please see the following articles in the Microsoft Knowledge Base:

Q142179 Troubleshooting .avi File Playback Problems in Windows 95

Q133365 Windows 95/98: Troubleshooting Problems with Compressed Audio

Additional query words: PPT9 PowerPoint2000 2k 2000 9 9.00 movie noise 


Keywords          : kbole kbsound 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 28, 1999