PPT2000: Error Message: "You don't have ASDFileName registered on your computer"

ID: Q224467

The information in this article applies to:

Microsoft PowerPoint 2000

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

ERROR MESSAGE

When you do a presentation broadcast and use a microphone or a video camera, you may receive the following error message:

You don't have ASDFileName registered on your computer.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This may occur if the registered location of the default audio.asd file is incorrect, or the file is missing.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

This may also happen if you change the default ASD path at the following registry location:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\9.0\PowerPoint\Broadcast\Netshow\Options Value: AudioASD = filename

Where filename is the full path and filename of the custom audio.asd that you have created. If this path is incorrect, you will receive the error mentioned in the Symptoms section of this article.

WHAT TO TRY

Run Office Repair

NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

Steps to Repair Office 2000

Close all programs that are open.

Click Start, point to Settings, and then click Control Panel.

In Control Panel, double-click the Add/Remove Programs icon.

In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.

In the Microsoft Office 2000 Maintenance Mode dialog box, click Repair Office.

In the Reinstall/Repair Microsoft Office 2000 dialog box, click to select Repair errors in my Office installation, and then click Finish.

When the Office Repair is finished, you may be prompted to restart Windows. If you are, click Yes and let Windows restart.

MORE INFORMATION

For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:

Q229951 PPT2000: Troubleshooting Online Broadcasting

Additional query words: OFF2000 PPT2000 PPT9 PPT 9.0 2000 2k PPT2K POWERPNT


Keywords          : kberrmsg kbdta 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb