DOCUMENT:Q166866 20-FEB-2002 [exchange] TITLE :XFOR: SMTP Outbound Mail Transfer Stops After SP1 is Installed PRODUCT :Microsoft Exchange PROD/VER::5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After upgrading a Microsoft Exchange Server version 5.0 to Microsoft Exchange Server Service Pack 1, all SMTP mail may return a Non-Delivery Report (NDR) with the following text: Your message did not reach some or all of the intended recipients. Subject: alskjdf; Sent: 6/11/97 5:02:18 PM The following recipient(s) could not be reached: 'no1' on 6/11/97 5:02:36 PM One or more arguments in the recipient was detected as being invalid The following Event IDs are logged in the Windows NT Event Viewer Application log: Event 1026; Source: MSExchIS; Type: warning, Category Transport General An error occurred with the following call stack: FStartTransferIn EcDeliverGWMessage(): 0000000bb8 EcTferInMessage(): 0000000bb8 EcBilateralInfoEntryFromOmObj(): 0000000bb8 Event 2007; Source: MSExchIS, Type: error, Category MTA Connections ma_open returned error 22. MORE INFORMATION ================ Checking the X.400 Site Addressing of the recipient's Site in the Microsoft Exchange Administrator program, you will find that this Site is without a PRMD field in its X400 Site Addressing. The PRMD field is not a required as long as the organization or surname fields are present. The Microsoft Exchange Internet Mail Service (IMS) does not appear to be involved in the NDR as the problem ovcurs when the IMS is not running. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : :5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.