PPT97: Can't Unpack File To Folder With Extended Characters

ID: Q190320

The information in this article applies to:

Microsoft PowerPoint 97 for Windows

SYMPTOMS

If you try to unpack a presentation that was packed with the Pack And Go Wizard to a folder whose name contains extended or international characters, you receive an error message similar to this:

   Pack and Go Setup was unable to install the presentation. This disk
   may be full, you may not have write permission for '<directory name>',
   or it may already contain a presentation with the same name.

This message occurs if the folder does not exist. If the folder already exists, you receive this error:

   The directory '<directory name>' does not exist. Would you like to
   create it?

If you click OK, the presentation may install to the correct folder; however. Pngsetup.exe may also create a corrupt folder on the same drive.

CAUSE

Pngsetup.exe (the file that unpacks a Pack and Go presentation) is a 16-bit program that can run under Windows 3.1, Windows 95, or Windows NT. Pngsetup.exe does not support folder names with extended characters.

RESOLUTION

When you run Pngsetup.exe, choose a folder whose name does not contain extended or international characters in which to unpack the presentation.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 ppt8 png circumflex umlaut cedilla accent accented grave acute aring vinculum double-dot foreign ansi ascii letters glyphs words

Keywords          : kbpng 
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb

Last Reviewed: July 30, 1998