DOCUMENT:Q153699 19-DEC-1999 [exchange] TITLE :XFOR: The character set files could not be found. PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When getting properties on the IMC, Administrator reports the following three errors: The character set files could not be found. Current settings will be shown. The MIME character set that is currently configured is shown, but is no longer available. Check the character sets to ensure that they have been installed correctly. The non-MIME character set that is currently configured is shown, but is no longer available. Check the character sets to ensure that they have been installed correctly. MORE INFORMATION ================ 1. Verify that a TRN file is available for the MIME and non-MIME character set (that is, ANSI.TRN and ISO88591.TRN by default). 2. Verify the share point for the \Exchsrvr\Connect directory. If the share is missing, re-create it as connect$ share, give the Service Account and Administrators' group full permissions, and give Everyone read permissions. Additional query words: ====================================================================== Keywords : kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.