DOCUMENT:Q158399 19-DEC-1999 [exchange] TITLE :XFOR: The Maximum Time for Delivering the Message Expired PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When Microsoft Exchange Server receives mail another host or any connector, including the Microsoft Mail Connector, the following non-delivery report (NDR) may be sent back to the sender: <> Your message did not reach some or all of the intended recipients. To: Joe User Subject: Test message #5 reply Sent: 10/28/96 18:40:13 PM The following recipient(s) could not be reached: Joe User on 10/28/86 18:40:53 PM Reason:1 Diagnostic:5 The maximum time for delivering the message expired MSEXCH:MSExchangeMTA:DOMAIN:SERVER Original Message Follows MORE INFORMATION ================ The destination message transfer agent (MTA) will look at the time stamp given to the message by the receiving/initial MTA, interim MTA's, or the originating client. If there is more than seven days difference among the date/time of the destination MTA and the time/date stamp on the messages, messages will time out with this NDR. Messages can be sent from Exchange users on the destination MTA server with no apparent problems. Sending or telnetting messages will arrive in the system and can be verified in the logs, but will not be delivered. The above NDR will be sent to the originator. To resolve the problem: 1. In Control Panel Date/Time, change the date and time to the correct date and time. 2. Verify that the date and time on any other Microsoft Exchange Server computers in the Site are correct. 3. Verify that the client computer originating the message has the correct date and time. 4. Verify that any interim Message Transfer Agents such as PCMail External.exe and X.400 MTA's have the correct date and time. Additional query words: NDR failure internet mail connector IMC X400 error ====================================================================== Keywords : kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.