PPT97: Error Inserting or Clicking Excel Object in PowerPoint

ID: Q189562

The information in this article applies to:

• Microsoft PowerPoint 97 for Windows
• Microsoft Excel 97 for Windows

SYMPTOMS

In Microsoft PowerPoint, when you insert or click a Microsoft Excel object, you may receive an error message similar to the following:

   The source application is busy and can't respond immediately. You can
   switch to the other application and try to resolve the problem.

CAUSE

This problem may occur if the Microsoft Excel AutoSave add-in is loaded. PowerPoint cannot create the object because Excel takes too much time to load when the AutoSave add-in is selected.

NOTE: It is possible that other add-ins may also cause this problem.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Remove the AutoSave Add-In

To remove the add-in, follow these steps:

1. Start Microsoft Excel.

2. On the Tools menu, click Add-Ins.

3. Click to clear the AutoSave check box, and then click OK.

If you still receive the error message after trying method 1, try method 2.

Method 2: Start Microsoft Excel First

Start Excel first (before you start PowerPoint). Regardless of whether the AutoSave add-in is loaded, you can insert or edit Microsoft Excel objects in PowerPoint.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows.

Additional query words: ppt97 ppt8 8.0 8.00 xl8 xl97 server is busy addin add-in hotfeatstat hotfixstat

Keywords          : kberrmsg kbinterop kbole
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb

Last Reviewed: November 24, 1998