DOCUMENT:Q180907 27-FEB-2002 [exchange] TITLE :XFOR: Unable to Send Bitmap in Body of Message PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a message with a large bitmap in the body of the message from Exchange Server 5.5 to Lotus Notes 4.5, using the Exchange Notes Connector, when the message reaches the Notes user, the pasted bitmap is missing from the body of the message. In the Notes Inbox, the message shows a paper clip indicating an attachment, but the attachment is nowhere to be found. The following eight errors are logged in the Browse Log of the Exchange Connectivity Administrator: Message Number: 31500 Message: Sender: Test User - Exchange, size 160152, Message ID: c=US; a= ;p=Microsoft;l=PIANO-980115190234Z-410 1998/01/15 14:02:34 NOTES Transform Message Number: 41301 Message: Notes returned code: 13b (hex) Message Number 41300 Message: Notes Package ID: Operating System (OS); Extended Reason String: Memory allocation request exceeded 65,000 bytes. Message Number: 41412 Message: Unable to create OLE2 object in Notes. Please verify version of Notes Client used by NMC. Downgrading object to OLE1. Message Number 41301 Message: Notes returned code 109 (hex) Message Number: 41300 Message: Notes Package ID: Operating System (OS); Extended Reason String: File Truncated - file may have been damaged. Message Number: 41360 Message: Error {Invalid syntax}; adding COMPOSITE BODY item to Notes message failed. Message Number 41360 Message: Error {Invalid syntax}; adding COMPOSITE BODY item to Notes Message failed. CAUSE ===== The problem is the result of a previous version of Lotus Notes API being exposed to a store OLE2 object that was less than 64 KB. If you attach small bitmaps in the body of the message, then you will not experience the problem. This problem is fixed in the Lotus Notes Client version 4.5.2 and later. WORKAROUND ========== To work around this problem, upgrade the Lotus Notes client on the Exchange Connector server to version 4.5.2 or later. It is also recommended that you upgrade the workstation Notes client to version 4.5.2 or later. Additional query words: XFOR NOTES bitmap ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.