PPT97: Pack and Go Never Prompts to Insert Disk ino Drive A

ID: Q190323

The information in this article applies to:

• Microsoft PowerPoint 97 for Windows

SYMPTOMS

While attempting to run Pack And Go you may receive the following error message:

   A:\ is not accessible.

CAUSE

When running Pack And Go and selecting the A drive as the drive to which to save the file, you are never prompted to insert a disk into Drive A. If there is no disk in Drive A, the error appears.

RESOLUTION

Insert a disk into Drive A and click Retry. It should now work as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 PNG ppt8.0 diskette ppt97

Keywords          : kbpng 
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb

Last Reviewed: July 30, 1998